Milo and Ted – Handmade Pet Clothing & Accessories. I create unique, handmade pet clothing and accessories with love and care. Inspired by our two beautiful dachshunds, Milo and Ted, every product is crafted with quality and comfort in mind. As a small artisan business based in New South Wales, Australia, we take pride in offering one-of-a-kind designs that bring warmth and style to your fur babies. Whether it's a cozy coat or a charming accessory, our pieces are made to celebrate the special bond between pets and their owners.

Shipping Policy

Ready to ship in Ready to ship in 3 days (business days)

Ships out using: Australia Post

Tracking code provided upon shipment (if applicable)

Delivery Times:

Payments

• Payment is made at the time of purchase

Shipping & packaging policy

• Ready to ship items will be shipped within 1-3 business days
• Made to order or custom orders will be shipped within 10 business days (or as arranged)
• Default shipping is Standard Parcel post with tracking (unless otherwise selected at the time of purchase)
• Items are carefully & securely packaged and we use recycled packaging wherever possible.
• Tracking details will be provided at the time of shipping. This allows both parties to track the parcel and ensure it gets to you. It is the buyers responsibility to provide accurate shipping details at the time of purchase.

Refund & Exchange policy

I want you to be happy with your purchase but if something isn't right or you change your mind please contact me first within 7 days. If a refund or exchange is arranged the item will need to be returned in its original condition within 7 days for a full refund less shipping. Return shipping is the buyers responsibility.

Made to order/custom orders

• Payment is required at the time of order
• Turn-around time is 10 days unless stated otherwise on product listing
• Made to order & custom orders are unable to be cancelled once payment has been made.