Shipping Policy
Ready to ship in 3-5 days (business days)
Ships out using: Australia Post
Tracking code provided upon shipment (if applicable)
Delivery Times: Standard Australia Post delivery days
- Your Fat Cat beauties will be sent within 3 - 5 working days, securely wrapped and protected. However, no responsibilty can be taken for lost items or items damaged in the post.
- Automatic upgrade to EXPRESS post when 3 or more full priced items from Fat Cat Originals are purchased in one transaction.
- No refunds or exchanges for change of mind on earrings due to hygiene safety reasons.
- Returns postage cost will be the responsibility of the customer.
- All care is taken to faithfully reproduce the colour of each Fat Cat Original, but might not be 100% accurate due to variations in device screens.
- Please contact Fat Cat Originals immediately upon receipt of your items if there is a problem.
- Please consider leaving feedback if you love your purchase!
CARING FOR YOUR FAT CATS
- Fat Cat Originals are made using polymer clay, resin, gemstones, glass crystal, and sometimes a mixture of alllll the pretty things!
- Avoid wearing your Fat Cats in the shower, while swimming or during strenuous exercise.
- Avoiding contact with hairsprays and perfume is advised, but not always possible, because we all like to look our best and smell nice!
- Please store your Fat Cat Originals jewellery away from the air, light and dust when not being worn to increase their longevity and beauty.
- If your precious Fat Cats get a little bit dusty, a wipe with a soft micro-fibre cloth is usually enough to bring them back to their spectacular best!
- Polymer clay is strong, but not unbreakable, so always treat your Fat Cat Originals with love and care. Do not try to bend your earrings!
- Please keep in mind that all Fat Cat Originals are handmade and imperfections are sometimes unavoidable and are part of what makes *handmade* unique. Imperfections might include a fingerprint or air bubbles.
- Resin homewares are intended for decorative or cold / warm (not hot) food only use. Do not place in oven or microwave or dishwasher. Wash with warm soapy water.
