At Telopia Australia, we set out with one clear mission: To redefine skincare.
We wanted to strip it back, keep it pure, and make it simple —creating a ritual that feels effortless while promoting a true sense of well-being.
What sets us apart from other brands is that we don’t use water as a filler in our products.
Instead, our concentrated formulations are designed to nourish your skin with natural ingredients from our land and sea—working in harmony with your skin, no matter your skin type or gender.
Our multi-action products allow you to experience minimal skincare for Everyface without compromising on quality.
In addition to our minimal approach we consciously choose to use recyclable packaging, staying true to our commitment to minimize waste and reduce landfill. It’s not just about great skincare; it’s about giving you the chance to align with us in creating a healthier planet.
This is us. We are a brand for Everyface.
Shipping Policy
Ready to ship in within 24 hours (business days)
Ships out using: Australia Post
Tracking code provided upon shipment (if applicable)
Delivery Times:
How long will it take for me to receive my order?
Products are shipped within 24 business hours after receiving your order. Shipping to metropolitan areas is generally 2-4 business days, rural areas 6-8 business days.
Can I return or exchange my order?
At Telopia we strive to offer satisfaction to our loyal customers.
We don’t refund for a change of mind. We stand by our products and would like to hear from you regarding your experiences with our products. Please get in touch with us at wecare@telopia.com.au and we’ll help to resolve your enquiry the best way we can.
My order is wrong, what should I do?
Please contact us at wecare@telopia.com.au with your name and order number and we will investigate and endeavour to rectify the issue.
The product has been delivered damaged.
We take every care with our packaging to ensure successful delivery. In the unlikely event that goods are damaged, please retain all packaging and take photographs as proof of damage. Email us as soon as you can at wecare@telopia.com.au with your order number and details and our team will instruct and help you through the claim process with the delivery carrier.
If we have not addressed your question above, please contact us with your concern at wecare@telopia.com.au
