AnnaĂŻg from AnnaĂŻgâs Gemstudio is a trained gem cutter and jewellery designer with two distinct sides to her businessâcustom gem cutting services and ready-made jewellery. Her gem cutting is in demand, but her jewellery hasn't been getting the same attention online.
During this Artisan Mentoring Session, she asked,
âIs it silly to post the same thing on Facebook and Instagram? Or is it better to separate them?â
Itâs a question many Artisans ask. In this session, we explore what kind of content works best where, how to build visibility without doubling your workload, and how to bring both sides of your business into focus with clarity, consistency, and confidence.
The Challenge
AnnaĂŻgâs business has two very different offers:
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Gem cutting services â where she works directly with other jewellers and makers
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Ready-made artisan jewellery â designed and made in her studio, sold online via Madeit
Her custom work is booked and busy. But jewellery sales werenât flowingâand her audience wasnât clear on what was available, or even for sale.
Key Moments from the Mentoring Session
0:00 â Meet AnnaĂŻg
Gem cutter, jeweller, and multi-offer artisan.
1:15 â Two sides, one brand
Itâs all one storyâbut it needs to be told clearly.
3:30 â Do you need two accounts?
Spoiler: No. You just need content that connects the dots.
5:40 â One offer sells, one doesnât
Gem cutting has a clear pathway. Jewellery needs more support.
7:12 â Her current rhythm
AnnaĂŻg posts regularlyâbut the sales aren't following.
9:05 â What goes where
Some content belongs on Instagram, some works better on Facebook.
10:40 â Sales need a signal
Audiences need clarity: What is it? Is it for sale? Where do I buy?
13:25 â Know your traffic
Track where customers come from to prioritise your time.
16:40 â Use their words
Repurpose reviews and testimonials to build trust.
18:15 â Show transformation
Share the journey from raw stone to finished piece.
21:00 â Talk about price
Explain your value. Be proud of your pricing.
23:20 â Start blending your content
Bring jewellery into your gem-cutting stories.
26:00 â Keep visuals aligned
Make your grid feel like one consistent studio.
28:45 â Pick one post day
Choose one day a week for product-led posts.
30:10 â Warm your audience
Stories are your behind-the-scenes superpower.
32:15 â Pre-launch posting
Donât wait until itâs listedâstart building interest early.
34:05 â What to skip
You donât have to post everything. Focus creates clarity.
36:00 â Done is better than perfect
Start where you are. You can tweak later.
38:00 â Repeat the message
Customers need to see something more than once.
40:15 â The power of community
You donât have to figure it out alone.
Whatâs Next for AnnaĂŻg?
Instead of starting a second Instagram account, AnnaĂŻg is committing to:
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Clearly connecting her gem cutting and jewellery in one feed
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Choosing one day a week to consistently feature ready-made pieces
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Talking about pricing and availability in her captions
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Sharing more of her process and transformation
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Using stories to create warmth, trust, and interest
With these shifts, she can build visibilityâand salesâwithout doubling her workload.
Final Thoughts
You donât need two accounts. You need one clear story.
Whether youâre balancing services and products, or multiple creative passions, the goal is the same: help your audience understand who you are, what you do, and how to buy from you.
Start simple. Start small. But start showing up with intention.
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