My products are handcrafted featuring unique designs and natural textures. Earthy tones, imperfect surfaces and a rustic feel.
Shipping Policy
Ready to ship in (business days)
Ships out using: Australia Post
Tracking code provided upon shipment (if applicable)
Delivery Times: Standard Shipping Times
Payments
- Payment is made at the time of purchase
Shipping & packaging policy
- Ready to ship items will be shipped within 1-3 business days
- Made to order or custom orders will be shipped within 21 business days (or as arranged)
- Default shipping is Standard Parcel post with tracking (unless otherwise selected at the time of purchase)
- Items are carefully & securely packaged and we use recycled packaging wherever possible.
- Tracking details will be provided at the time of shipping. This allows both parties to track the parcel and ensure it gets to you. It is the buyers responsibility to provide accurate shipping details at the time of purchase.
Refund & Exchange policy
I want you to be happy with your purchase but if something isn't right please contact me first within 7 days. If a refund or exchange is arranged the item will need to be returned in its original condition within 7 days for a full refund less shipping. Return shipping is the buyers responsibility.
Made to order/custom orders
- Payment is required at the time of order
- Turn-around time is 10 days unless stated otherwise on product listing
- Made to order & custom orders are unable to be cancelled once payment has been made.