Welcome to Send On Upcycling, where sustainability meets style in the most creative ways.

Centring on the ethos of creative sustainability, Send on Upcycling specialises in diverting retired climbing gear from landfill, and thoughtfully crafting these into stylish accessories and chic homewares. Handmade in Brisbane, each piece is not only unique but also a step towards reducing waste and embracing sustainability in everyday life. If you're looking for gifts that are beautifully quirky, wonderfully unique, and sure to turn a few heads - you've come to the right place.

If you'd like to discover more about me and my journey, check out my story featured on MadeIt's Meet the Artist Blog.

Shipping Policy

Ready to ship in 3 (business days)

Ships out using: Sendle or Australia Post

Tracking code provided upon shipment (if applicable)

Delivery Times: 3-7 days

Items will be shipped with tracking. Orders will ship within 3 working days, unless otherwise specified in the item description. If you require your items sooner, please include details in the notes section and we'll do our best to get your upcycled goodies to you for when you need them.

Sustainability is important to us, so all of the packaging we use is compostable - including the shipping label! The paper wrap can also be recycled (or upcycled, if you're feeling crafty), so you've got multiple options to keep things green.

If you have purchased the wrong size, we'll be happy to arrange an exchange. Please email info@sendonupcycling.com.au if you wish to organise an exchange. You will be responsible for covering the cost of returning the item to us, as well as the cost of us re-shipping the replacement item. We do not offer refunds for a simple change of mind.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Custom orders cannot be returned, unless faulty.

For faulty products, Send On Upcycling offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. We do not offer a satisfaction guarantee on any of our products, however due to our high level of customer service, we will always endeavour to keep customers happy and satisfied. Should the item you purchased have a defect (subject to assessment) we will offer you a replacement, repair or exchange on this item where:

- the product has faulty workmanship or materials

- is not fit for its purpose

- is significantly different from the sample or description

Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.

When returning your product, please make sure you provide the following details:

- Your full name

- Your order number

- Reason why you are returning the product

- Your instructions informing us how you would like the issue resolved.

- Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should I need to contact you.