Ginger & Jane is a locally beloved artisan brand based in Kalgoorlie–Boulder, WA, operated by Joy Urquhart, who crafts a range of handmade food treats and gift items like jams, preserves, chocolates, and sewing & textile arts.
Do what you love, love what you do
Shipping Policy
Ready to ship in 2 Business Days (business days)
Ships out using: Australia Post
Tracking code provided upon shipment (if applicable)
Delivery Times: 2-14 business days
This can take anywhere from 2-14 business days to arrive after it has been processed. All orders are sent from Kalgoorlie in Regional WA, please keep this in mind when waiting for your order to come.
All items are inspected before being securely packaged and then shipped.
LOCAL DELIVERY
If you live locally, we offer $5 delivery on all Kalgoorlie-Boulder orders $40+ and deliver Monday to Saturday. Please leave a note in the comment section at checkout for your preferred delivery date/day. In most cases we are unable to offer same day delivery. If you need delivery urgently, please call us on 0421947374 and we will try to accommodate your request. Hampers usually require 24-48hrs notice.
RETURN & REFUND POLICY
Thank you for shopping with us at Ginger & Jane We appreciate your business and want to ensure you\'re fully satisfied with your purchase. If, for any reason, you\'re not completely happy with your purchase, please review our return and refund policy below.
- Please choose carefully as we do not refund for change of mind. or you simply do not like the look or the taste of our product.
- FOOD ITEMS Cannot be returned for obvious reasons. All our products are cooked in an approved kitchen.
- Items must be returned unused, in their original condition and packaging. We reserve the right to decline returns if the item does not meet these conditions.
- The customer is responsible for covering the cost of return shipping.